How to Gather Evidence After a Rideshare Crash
If you’ve been involved in a rideshare accident—whether as a passenger, driver, or pedestrian—gathering evidence is one of the most important steps you can take to protect your legal rights. Rideshare claims can be more complex than typical car accidents because they involve not just drivers, but also companies like Uber or Lyft. Knowing what to do at the scene and afterward can make a significant difference in the outcome of your case.
Call 911 and Request a Police Report
Always call the police and file an official report.
The responding officer will document the scene, take statements, and issue a report that can serve as an unbiased third-party account.
Make sure you request a copy of the police report for your records or find out how to obtain one later.
Take Photos and Videos at the Scene
Make sure to use your phone to capture:
- Damage to all vehicles involved,
- Road conditions, traffic signals, and skid marks,
- Your injuries, if visible,
- Rideshare app screens (showing trip status or driver profile),
- Driver’s license plates and vehicle make/models, and
- Insurance cards and driver’s licenses (with consent).
If you’re unable to take photos due to your injuries, ask a bystander or fellow passenger to do it for you.
Get Contact Information from All Parties
Be sure to collect:
- Full name and contact info of the rideshare driver,
- Names and contact info of any other drivers involved,
- Insurance policy numbers for all vehicles, and
- Contact details for witnesses who saw the accident.
Witness statements can be crucial, especially if there are disputes about how the accident occurred.
Document the Rideshare Details
For passengers, take screenshots of:
- The trip receipt,
- The driver’s profile and vehicle details,
- Time and date of the ride,
- Pickup and drop-off locations, and
- Any in-app communication with the driver.
All of the above helps verify you were on an active ride and it may influence which insurance policy is responsible.
Seek Immediate Medical Attention
Even if you feel okay, see a doctor as soon as possible after your accident. Some injuries take hours or days to appear.
Medical records not only support your injury claim but also provide a timeline linking the crash to your condition.
Try and keep records of doctor visits, diagnostic tests and results, prescriptions and treatment plans, and medical bills and insurance co-pays.
Consult a Personal Injury Attorney
Because of the complexities involved—such as determining whether the driver was “on the clock” or what coverage applies—a skilled attorney can help guide your case, preserve critical evidence, and negotiate with the various parties involved.
Contact Justice Through Compensation for Help
If you or a loved one was injured in an accident, please know that the law firm of Justice Through Compensation is here to help. Our legal team is skilled, experienced, and passionate in their representation. Let us shoulder the burden of an injury claim or lawsuit while you focus on healing from your injuries. Contact us today for the quality legal help you deserve.